![]() ![]() Thanks for using Apple Support Communities. If you need more help with activating Microsoft Office 365, reach out to Microsoft using the "contact us" link at the bottom of that website. ![]() Click the Repair option, and then follow the prompts to complete the repair process. Click to select the Office product that you installed, and then click Change. You should be able to view more information about all of this here: Microsoft - Office install. To work around the errors that are listed earlier in this document, follow these steps: Click Start, click Run, type appwiz.cpl, and then click OK. As you'll see in the description section of the Microsoft Office 365 app in the Mac App Store, Office 365 offers annual subscriptions that can be billed to your App Store account. According to the Microsoft website, once you purchase Office you should be provided with a product key you can use to activate Office on your Mac. Have you purchased a copy of Office 365 previously? Although the apps that come with Microsoft Office 365 (i.e., Word, Excel, PowerPoint, and Outlook) are free to download from the Mac App Store, you may have to purchase Office in order to activate them before you're able to use them. I'm happy to help you sort this out so you can start using that app the way you expected to. ![]() If I'm understanding you right, you're being asking to verify your license when using the Office 365 app that you downloaded from the Mac App Store.
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